Callworks
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Mon - Sun 10:00 - 19:00
+90 312 920 16 16
(multi-channel)
Information Inquiry Handling
Information Inquiry Handling

Information Inquiry Handling CallWorks

Our Information Inquiry Handling service focuses on providing fast, consistent, and accurate answers to all essential and complex questions customers have regarding their products, services, billing, or account details.
Our Information Inquiry Handling service focuses on providing fast, consistent, and accurate answers to all essential and complex questions customers have regarding their products, services, billing, or account details. Our customer representatives instantly access information through integrated systems and comprehensive knowledge bases, maximizing First Call Resolution (FCR). This multi-channel service (phone, email, chat) simplifies the customer experience and increases operational efficiency by reducing unnecessary transfers.