Callworks

Our Areas of Activity

Our Areas of Activity

Customer Service

27/7 professional customer support service
Customer Service
Detaylar

Complaint Management

Effective resolution of customer complaints
Complaint Management
Detaylar

Information Inquiry Handling

Product and service information consultancy
Information Inquiry Handling
Detaylar

Order Management

Order taking and tracking services
Order Management
Detaylar

Inbound Sales

Sales opportunities through incoming calls
Inbound Sales
Detaylar

Telesales / Telemarketing

Sales opportunities through incoming calls
Telesales / Telemarketing
Detaylar

Cross-Selling

Active sales and marketing campaigns
Cross-Selling
Detaylar

Campaign Management

Special campaign and promotion management
Campaign Management
Detaylar

Data Update

Updating customer information
Data Update
Detaylar

Welcome Calls

New customer welcome service
Welcome Calls
Detaylar

Collection Calls

Courteous and effective debt collection service
Collection Calls
Detaylar

Loyalty Management

Customer loyalty development programs
Loyalty Management
Detaylar

Survey Calls

Customer satisfaction research
Survey Calls
Detaylar

Appointment Services

Appointment scheduling and management service
Appointment Services
Detaylar

SMS ile müşteri hizmetleri

Text message support service
SMS ile müşteri hizmetleri
Detaylar

Chat ile müşteri hizmetleri

Instant support via live chat
Chat ile müşteri hizmetleri
Detaylar